Rail-Blue Charters logo

FAQS

1. Number of passengers

We can cater for a maximum number of up to 700 passengers for your charter train.

There’s not really a minimum number of passengers required as the chartering a train is linked to the purpose of the journey and whether budget is important or not.

However, we recommend to have a minimum number of 100 passengers to make the charter train a commercially viable option for you. The reason for this is because from a pricing perspective, there’s not a real price difference between 100 and 700 passengers on the train as the majority of the costs linked to chartering a train are fixed costs which are related to the operation.

No matter how many passengers, a locomotive, driver and track access charges are always required and these costs remain the same.

2. Insurance

Rail-Blue Charters operates under the insurance of the haulier of the train who has the license to operate on the rail network. This is also called the Safety Case.

To make this happen, the Rail-Blue Charters rolling stock has been audited and therefore approved by the operator. This is a very rigid process managed by the operator to satisfy the operator that our vehicles  have been maintained to the correct and satisfactory level against the maintenance regime .

3. Disabled facilities

In the first and standard class carriages, we can make disabled facilities available but we need to be informed about this prior to the start of the journey so that necessary preparations can be made.

4. Catering

Rail-Blue Charters can provide you with any of your catering requirements ranging from breakfast to brunch or a 4-course dinner or even a buffet.

On one hand, you can choose from our menus or alternatively, you can put together a menu yourselves and ask us a quote which will be competitively priced.

Our chef delivers traditional food with a modern touch.

5. Alcohol

On a charter train, alcohol can be served with the exception of football trains.

The buffet car serves whatever you define as a requirement and our chef will make sure that he stocks it accordingly.

However, we would always ask that any of our customers drink responsibly.

6. Seating plan

To help you with allocating seats to the passengers who are travelling on the train, a seating plan for the relevant carriages will be provided so that seat allocation happens smoothly.

On the other hand, if you want us to take care of the ticket sales through a centralised reservation, we can also arrange this for you through one of our partners.

7. Personnel onboard

For your train, you need to make sure that you engage enough stewards who help you manage the train. On average, we recommend to have one steward per carriage.

However, if you have booked the catering through Rail-Blue Charters, our catering staff will be of assistance at any time and will be part of the steward team.

http://www.cargo-d.co.uk

© Rail-Blue Charters 2008